Privacy Policy
How we collect, use, and protect your personal information
Effective Date: 7/12/2025
Roman Foods LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
What Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and mailing address (collected through our contact forms)
- Business Information: Job title, industry, business needs, and inquiry details (provided voluntarily through our contact forms)
- Communication Records: Records of your communications with us, including emails, phone calls, and manual text messages
- Website Analytics Data: Basic website usage information collected through Vercel Analytics, including page views and general usage patterns (no personally identifiable information)
- SMS Information: Phone number for manual business communications (not automated marketing)
How Personal Information Is Used
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer service
- To process and fulfill your orders and requests
- To send business communications and product information
- To improve our website, products, and services using Vercel Analytics data
- To comply with legal obligations and protect our rights
- To send manual SMS messages for business purposes (no automated marketing)
Who Personal Information Is Shared With
We may share your personal information with:
- Vercel Analytics: Basic website usage data (no personally identifiable information) for website performance analysis
- Essential Service Providers: Only when necessary for core business operations (e.g., web hosting, email services)
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
Note: We do not use third-party advertising networks, social media tracking pixels, or marketing automation platforms.
SMS Consent Protection: SMS consent is not shared with third parties or affiliates.
SMS Text Messaging
We may send manual SMS messages for business communications only:
- Messages are sent manually by our team members, not through automated systems
- We do not send promotional or marketing SMS campaigns
- Messages are limited to order updates, appointment confirmations, and direct business inquiries
- Message and data rates may apply according to your mobile carrier's plan
- You can request to stop SMS communications by replying STOP or contacting us directly
- For assistance, contact us at info@romanfoods.us or visit romanfoods.us
- Your phone number is never shared with third parties or affiliates
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for SMS messaging by texting STOP
Cookies and Tracking
Our website uses minimal tracking through Vercel Analytics to understand basic website usage patterns. This service collects anonymous data such as page views and general traffic patterns without collecting personally identifiable information.
We do not use advertising cookies, social media tracking pixels, or third-party marketing cookies. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Roman Foods LLC
7722 Market Dr.
Canton, MI 48187
United States
Email: info@romanfoods.us
Phone: (734) 418-5286